1. Do I have to make an appointment?
No, there is no appointment.
2. Do you charge for a computer system diagnosis?
Computer City Repairs offers FREE diagnosis when you bring your unit to our facility. FEE for an on-site diagnosis.
3. Is on-site diagnosis of a network also FREE?
YES, if it’s for a network maintenance contract or launching a new LAN server, then we won’t charge you a penny for a diagnosis. There is a fee for all troubleshooting, however.
4. How long will it take to repair my computer?
Our goal is to deliver your equipment within 24 to 48 hours, as we understand that you will need your computer or laptop as soon as possible. The necessary time can range from a couple of hours to days, and depends upon the complexity of the problem. Note: We will provide you with an estimated repair time right after diagnosis, so that you can have an idea of how long it will take to carry out the work. You are also welcome to call about the status of your Los Angeles computer repair at any time.
5. What types of payment do you accept?
We accept Visa, MasterCard, Personal check and cash as forms of payment. Please note that there will be a returned check fee on all returned checks.
6. I’m on a tight budget. Are your rates affordable?
Yes. We understand that, especially given the tough economy, our customers are in need of affordable computer repair services. Therefore, you will find that Computer City Repairs rates are very competitive, and up to 50% lower than those of our competitors. We offer you quality and affordable services.
7. Do you work on both MAC and PC computers?
Yes, we service both MAC and PC. Our technicians are well versed in hardware and software solutions for every type of computer and a variety of devices, such as iPods and tablets.
8. Do you sell parts and network hardware as well?
Yes, we do. We work with different distributors to provide you with any computer software and hardware’s at a discounted rate.
9. Do you work on all computer brands?
Yes, and if parts are required for unknown or generic models, we’ll do our best to find the proper original/compatible component locally, nationwide or overseas for your computer make and model .
10. Does Computer City Repairs also develop websites?
Yes, we design and develop websites of all sizes and tech complexities — from a basic informative site to e-commerce solutions and database projects. Please call or email us for a free quote.
11. What’s covered in your in-home training courses?
Computer City Repairs offers offers computer training courses for both PC and MAC systems, and can teach you how to use its invaluable tools, such as Microsoft Outlook, Microsoft Office, and social networks, like Facebook and Twitter. Let us help you to make your technology work for you!
12. Do you also repairs laptops and laptop screens?
We certainly do! We offer the following laptop repair services: laptop motherboard repair, laptop video repair, laptop keyboard replacement or repair, laptop power jack repair, mac repair and upgrade, mac book screen repair, apple osx repair and support, and laptop screen dim image. We can also replace your laptop screens affordable.
13. Do you sell used computers as well?
Yes, we sell affordable, high quality pre-owned computers and laptops. We only sell computers which have passed a thorough checkup, and can even recycle your old computer if you like.
14. Do you also offer data recovery services?
Yes, we do! You can find more information about our Los Angeles data recovery services at retrievemydata.com.
15. Do you offer virus removal services?
Yes, we sure do! In addition to our vast experience in dealing with a wide range of computer viruses, another advantage to choosing us to fix virus issues is that we provide free diagnostic and free dust cleaning. Our spyware and virus removal service is just $85, while our affordable spyware and virus removal plus antivirus is only $120.
Contact: 1433 Westwood Blvd.
Los Angeles, CA 90024